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Privacy Policy

​Last updated: 30th November 2025

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WHO WE ARE

Haus of Kake is an Adelaide–based bespoke cake studio specialising in custom buttercream cakes, cupcakes and luxury dessert designs. Our website and online store are hosted through Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services to you.

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1. Information We Collect

We may collect the following types of information:

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Personal Information

When placing an order, submitting an enquiry, joining our mailing list, or interacting with our services, we may collect:

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  • Name

  • Email address

  • Phone number

  • Delivery address or event venue

  • Payment and billing information (processed securely via third-party payment providers)

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Non-Personal Information

We may automatically collect:

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  • Browser type and version

  • IP address

  • Device information

  • Cookies and site usage data

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This information helps us improve user experience and website performance.

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2. How We Use Your Information

We use your information to:

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  • Process and fulfil orders

  • Communicate order updates and delivery information

  • Respond to enquiries or customer service requests

  • Improve our products, services, and website experience

  • Send promotional offers or updates (only if you opt-in)

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3. Payment Processing

We do not store credit card details on our server. All payments are processed securely through trusted payment processors such as:

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  • PayPal

  • Square

  • Stripe

  • Payments

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These providers follow secure industry standards to protect your information.

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4. Cookies

Our Site uses cookies and similar technologies to:

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  • Enable website functionality

  • Save cart information

  • Improve browsing experience

  • Provide analytics for website improvements

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You may disable cookies in your browser, but some features may not function correctly.

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5. Sharing Your Information

We do not sell or rent your personal information.
We may share your information only with:

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  • Delivery and courier services

  • Website hosting services

  • Payment providers

  • Legal authorities if required by law

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These parties are required to protect your information.

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6. Data Storage & Security

We take reasonable steps to protect your information, including secure systems, encrypted payment gateways and restricted access.

However, no method of transmission over the internet is 100% secure.

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7. Marketing & Email Communication

You may choose to subscribe to marketing emails.
You can unsubscribe at any time via:

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  • Unsubscribe link in the email

  • Contacting us directly at

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8. Access, Update or Delete Your Information

You may request to:

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  • Access your personal information

  • Correct or update details

  • Request deletion of your data

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Email: info@hausofkake.com.au with the subject line: Privacy Request

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9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from minors.

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10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated revision date.

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11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Haus Of Kake
info@hausofkake.com.au
 

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